One dead burner on a busy line slows every station around it. Best Pro repairs commercial range tops, countertop hot plates, stock pot ranges, wok ranges and countertop induction units for restaurants, cafés and catering kitchens around the Bay.
Open burners
The pilot keeps going out. A partly clogged pilot orifice, a draft from the hood or a back door, or — on burners with flame safety — a worn thermocouple.
The pilot is lit but the burner doesn’t catch. Grease has blocked the flash tube or the burner ports, or the pilot flame has shrunk until it can’t reach.
Flames that are lazy, yellow or uneven. Boil-overs and grease in the ports, an air shutter out of adjustment, or a regulator that’s letting the pressure sag. Yellow flame wastes gas and blackens the pans.
Knobs that are stiff, sloppy or leaking. Burner valves take a beating. One that leaks or won’t hold a low simmer gets rebuilt or replaced.
Wok ranges
From Chinatown to the South Bay, wok ranges are everywhere in Bay Area kitchens. Their jet burners clog with carbon and oil, the constant motion of the wok knocks pilots out, and the water spout and drain on the top wear. A wok flame that has gone weak, or roars unevenly, usually needs a burner cleaning or pilot work — not a new range.
Gas hoses and quick-disconnects
Equipment on casters is connected with a flexible gas hose, a quick-disconnect fitting and a restraining cable. Each time the line is rolled out for cleaning, those fittings wear a little. Smell gas near the line? Close the appliance shutoff and call us. We leak-test every connection we touch.
Induction and electric units
Countertop induction units mostly fail because grease and flour clog their cooling fans; then they overheat, throw errors and shut off. The power board and the coil come after that. Electric hot plates usually need an element or a control switch.
How we work
The technician finds the cause, not just the symptom, and prices the repair before starting. Repairs carry a 90-day warranty on parts and labor. For the ovens on your line, see convection oven repair and pizza oven repair.
What it costs
- Service call and diagnostic
- $120 — free if you go ahead with the repair
After the diagnostic you get a flat price for the whole repair, and you decide before any work starts. Parts and labor carry a 90-day warranty. All prices
Common problems we fix
- Pilot won’t stay lit
- Burner won’t light from the pilot
- Weak, yellow or uneven flame
- Gas valve stiff, loose or leaking
- Induction unit not heating or showing errors
- Electric hot plate not heating
- Smell of gas
Thank you!
We got your request and will call you back shortly during business hours (7:00 AM – 9:00 PM).
In a hurry? Call us: (650) 582-0258
