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Best Pro Appliance Repair

Commercial Freezer Repair in the San Francisco Bay Area

Same-day service from San Francisco to San Jose. Upfront pricing and a 90-day warranty on parts and labor.

A commercial freezer that warms up can ruin a lot of inventory in a few hours — ice cream, dumplings, prepped proteins, a weekend’s worth of fries. Best Pro repairs reach-in, undercounter, chest and display freezers for restaurants, ice cream shops, markets and convenience stores.

Typical freezer failures

Freezers fail differently from refrigerators, and most service calls come down to the defrost system. When a defrost heater, timer, termination sensor or control fails, ice builds up on the evaporator coil until cold air can no longer get through. The freezer warms up even though the compressor never stops.

Other common causes:

  • Torn door gaskets or failed door heaters that let warm, humid air in and frost the door frame.
  • Frozen drain lines that turn the defrost water into a sheet of ice inside the cabinet or a puddle under it.
  • Fan motors on the evaporator or condenser that slow down or stop.
  • Overheating compressors with a clogged condenser coil, especially in cramped back rooms and storefronts without much airflow.

Display freezers in storefronts

Glass-door merchandisers in markets and corner stores often sit near a front window. Afternoon sun on the glass, a door opened every few minutes and a condenser pushed against the wall make a tough combination. We check placement and airflow along with the parts.

What we do

  • Diagnose the complete system and fix the cause, not only the symptom
  • Repair or replace defrost heaters, timers, sensors and controllers
  • Replace door gaskets, hinges and door heaters
  • Service condenser and evaporator fans and compressors

You get the price before work starts and a 90-day warranty on parts and labor. For walk-in boxes, see walk-in freezer repair; for reach-in refrigerators and prep tables, see commercial refrigerator repair.

If your freezer is warming up, call right away — the sooner we get there, the more product you save.

What it costs

Service call and diagnostic
$120 — free if you go ahead with the repair

After the diagnostic you get a flat price for the whole repair, and you decide before any work starts. Parts and labor carry a 90-day warranty. All prices

Common problems we fix

  • Freezer not cold enough
  • Ice buildup on the evaporator coil
  • Defrost heater or timer failure
  • Frost around the door
  • Water under the unit after defrost
  • Compressor overheating or short cycling
  • Fan not running

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FAQ

Commercial Freezer Repair: common questions

There’s ice on the back wall of the freezer. What does that mean?

The defrost system has stopped working — a heater, a timer, a termination sensor or the control. Ice keeps building until the fan is blowing through a block of it, and the freezer warms up.

Can I chip the ice off myself?

Please don’t use a knife or a screwdriver. Puncturing the coil turns a defrost repair into a sealed-system repair. Keep the door closed and the freezer running until we arrive.

Do you work on display freezers in stores?

Yes — glass-door merchandisers, chest freezers and undercounter units, including their door heaters and gaskets.

Brands we repair

We repair all major brands of household and commercial appliances, including:

  • Bosch
  • Frigidaire
  • Kenmore
  • KitchenAid
  • LG
  • Miele
  • Samsung
  • Whirlpool
  • GE
  • Maytag
  • Sub-Zero
  • Electrolux
  • Amana

Equipment down? Call now

Tell us what stopped and when you close tonight — we’ll get a technician to you as fast as we can, often the same day.

San Francisco Bay Area

Service area

Our technicians cover San Francisco, the Peninsula and the South Bay down to San Jose. Not sure we reach your address? Call and ask — we’ll tell you right away.

  • San Francisco
  • Daly City
  • Pacifica
  • San Bruno
  • Millbrae
  • Burlingame
  • San Mateo
  • Foster City
  • Belmont
  • Redwood City
  • Emerald Hills
  • Woodside
  • Atherton
  • Portola Valley
  • East Palo Alto
  • Palo Alto
  • Stanford
  • Los Altos
  • Mountain View
  • Sunnyvale
  • Santa Clara
  • Alviso
  • San Jose