A walk-in freezer failure can cost a business thousands of dollars in spoiled product before anyone notices the temperature climbing. Best Pro repairs walk-in freezers for restaurants, markets, ice cream shops, commissaries and food producers.
Typical walk-in freezer failures
- Defrost problems. When a defrost heater, timer or termination thermostat fails, ice builds up on the evaporator coil until the fans are blowing through a block of ice.
- Frozen drain lines. The drain line needs its own heater. When it fails, defrost water freezes in the pan and the line, and the ice spreads.
- Door frame heaters. A burned-out heater lets the door freeze to the frame, and a door forced open every morning soon stops sealing.
- Overheating compressors. A dirty condenser coil, a weak fan motor or a condensing unit in a hot, cramped space — common in San Francisco basements and on rooftops exposed to salt air.
- Low refrigerant. A slow leak shows up as a box that takes longer and longer to pull down after deliveries.
Our technicians check the complete system and fix the cause, not just the symptom.
Combination boxes
Many restaurants run a cooler and a freezer in one box, with the freezer section behind the cooler. Each side has its own evaporator and controls, but a problem in one — a door left open, a clogged drain — often shows up in the other. We check both.
What we offer
- Fast diagnostics and repair to protect your frozen inventory
- Defrost system, drain heater and door heater repair
- Compressor, condenser and evaporator fan service
- Upfront pricing and a 90-day warranty on parts and labor
For the cooler side of your walk-in, see walk-in cooler repair. Reach-in, chest and display freezers are covered under commercial freezer repair.
If your walk-in freezer is warming up, call right away.
What it costs
- Service call and diagnostic
- $120 — free if you go ahead with the repair
After the diagnostic you get a flat price for the whole repair, and you decide before any work starts. Parts and labor carry a 90-day warranty. All prices
Common problems we fix
- Freezer not cold enough
- Ice buildup on the coil
- Defrost not working
- Frozen drain line
- Door freezing shut
- Compressor won’t start
- Excessive frost inside
Thank you!
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In a hurry? Call us: (650) 582-0258